When will my order ship?
Orders placed Monday-Wednesday will ship the next day. Orders placed Thursday-Sunday will ship the following Monday.
Can I order more than one box?
Yes, you are welcome to order multiple On-Demand Boxes for yourself and to gift to your friends and family. Please submit one order per On-Demand Box.
Why are some meals/flavors not available for On-Demand Boxes?
We’ve worked with our fulfillment partners to figure out how to offer an extra shipment of Splendid Spoon meals in addition to our scheduled weekly deliveries. Unfortunately, not all meals are available in this one-off delivery format.
You can find an up-to-date list of unavailable products and the date they will be back in stock here.
Is this connected to my Splendid Spoon customer account?
No, our On-Demand Boxes are not connected to your normal Splendid Spoon customer account. On-Demand Boxes are a one-time purchase and are delivered in addition to your weekly deliveries.
Can I cancel my On-Demand Box order?
We're doing our best to fulfill On-Demand Box orders as quickly as possible. Should you need to cancel your order, please contact us at help@splendidspoon.com as soon as possible and we will do our best to cancel it before it is shipped.
Want a different option for your On-Demand Box?
We’d love to know. Reach out and we will share your feedback with our team.
